GFSI Formal Complaints

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First Name*

Last Name*

Email*

Capacity of Complainant*

Company Name*

Company Address

Street Address Address Line 2 City County / State / Region ZIP / Postal Code Country

Nature of Complaint*

Stakeholder*

Please specify which stakeholder the complaint is against.

Certified Site Name/Identification*

Certification Programme Owner*

Description of Complaint*

Please provide a detailed description of the incident including: Subject of complaint (recall, audit quality, ethical conduct); Timeline (recall date, audit date) and parties involved (GFSI-recognised CPO, local authorities).

It is the responsibility of the complainant to provide information that appropriately authenticates the complaint and can be confirmed as genuine.
An acknowledgement of receipt will be issued within 48 hours of the complaint submission.

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GFSI Governance Rules

If you’re interested in learning more about how GFSI is governed and the rules of procedure, including Code of Ethical Conduct, Operation of all Committees and Working Groups, etc, please click below to download the full Governance Rules document.

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